Terms of Service – Aeris Phlebotomy Services
By accessing this website or requesting services from Aeris Phlebotomy Services, you agree to the following terms and conditions.
Services Provided
Aeris Phlebotomy Services provides professional mobile specimen collection services. These services may include the collection of blood specimens and other laboratory samples for testing by certified laboratories.
Aeris Phlebotomy Services does not perform laboratory testing, medical diagnosis, or medical treatment. Laboratory analysis, testing, and interpretation of results are performed by licensed healthcare providers or accredited laboratories.
Appointment Requests
Appointments may be requested through our website, phone, or email. All appointments are subject to availability and confirmation.
Submission of a service request does not guarantee appointment availability. All appointments must be reviewed and confirmed by Aeris Phlebotomy Services prior to scheduling.
Patient Responsibilities
Patients are responsible for providing accurate information when requesting services, including:
• Correct contact information
• Physician or healthcare provider orders when required
• Laboratory test kits, instructions, or collection materials when applicable
• Accurate appointment and service details
Patients are also responsible for following all laboratory preparation instructions, including fasting requirements, specimen preparation requirements, and specialty laboratory kit instructions when applicable.
Failure to provide required documentation, specimens, or preparation requirements may result in delays or inability to perform specimen collection services.
Payment
Payment requirements and applicable service fees will be communicated prior to confirming an appointment.
Payment may be required before, at the time of, or immediately following the appointment depending on the service requested.
Specimen Collection Limitations
Aeris Phlebotomy Services will make reasonable efforts to obtain the requested specimen. However, successful specimen collection cannot be guaranteed in all circumstances.
Certain collections may be unsuccessful due to factors beyond the control of Aeris Phlebotomy Services, including difficult venous access, patient condition, laboratory requirements, specimen quality concerns, or other unforeseen circumstances.
Limitation of Liability
Aeris Phlebotomy Services is responsible only for the specimen collection process.
We are not responsible for:
Laboratory testing procedures
Laboratory test results
Medical interpretation of results
Decisions made by healthcare providers based on laboratory results
Laboratory delays
Lost specimens after transfer to a laboratory or shipping carrier
Rejected specimens due to laboratory requirements
Testing delays caused by third-party laboratories or carriers
Website Use
The information provided on this website is for informational purposes only and should not be considered medical advice.
Nothing on this website should be interpreted as medical diagnosis, treatment, or healthcare recommendations.
Additional Policies
Additional service fees, travel fees, scheduling policies, cancellation policies, service area information, and appointment requirements are available on our Service Area, Fees & Policies page.
Changes to These Terms
Aeris Phlebotomy Services reserves the right to update or modify these Terms of Service at any time. Any updates will be reflected on this page.
Contact Information
Aeris Phlebotomy Services
Email: admin@aerisphlebotomy.com
Service Area: Upstate South Carolina