Privacy Policy – Aeris Phlebotomy Services
Aeris Phlebotomy Services values the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or request our services.
Information We May Collect
When you use our website or submit a service request form, we may collect the following information:
Name
Date of birth
Phone number
Email address
Service address
Appointment request details
laboratory or healthcare provider information
services preferences and appointment details
information voluntarily submitted through service request forms
Any information voluntarily provided through our forms
This information is collected only for the purpose of providing mobile specimen collection services and responding to service inquiries.
How We Use Your Information
The information collected may be used to:
Schedule mobile phlebotomy appointments
Communicate with you regarding your service request
Provide customer support
Improve our website and services
Verify service eligibility and scheduling requirements
Coordinate specimen collection and laboratory delivery services
Respond to questions regarding appointments, laboratory kits, and specimen collection
Aeris Phlebotomy Services does not sell or share personal information with third parties for marketing purposes.
Healthcare Information
Aeris Phlebotomy Services provides specimen collection services only. Laboratory testing and medical diagnosis are performed by licensed laboratories and healthcare providers.
Any health-related information voluntarily provided through our service request forms or during the specimen collection process is handled in accordance with applicable privacy and confidentiality standards. Aeris Phlebotomy Services collects only the information necessary to coordinate and perform requested specimen collection services.
Third-Party Services
Our website may use third-party services such as:
Scheduling and appointment management platforms
Website hosting providers
Payment processing services
Laboratory partners that perform testing
Shipping carriers used to facilitate specimen transport
These providers may have their own privacy policies governing how information is handled.
Communications
Aeris Phlebotomy Services may contact you by phone, email, or text message regarding appointment requests, service updates, scheduling changes, specimen collection requirements, or customer support.
By submitting a service request form, you consent to being contacted regarding your appointment or service request.
Website Security
We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure.
Changes to This Policy
Aeris Phlebotomy Services may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Aeris Phlebotomy Services
Email: admin@aerisphlebotomy.com
Service Area: Upstate South Carolina